Returns

At PORTIA & PEARLZ, we are truly grateful for your trust in us. Each piece is designed to inspire grace and distinction. Should your purchase not meet your expectations, we ask that you reach out to us directly via email at admin@portiaandpearlz.com. Kindly include:

  • A clear description of the issue

  • A photo of the item in question

  • What resolution you would prefer (refund, replacement, or adjustment)

We are pleased to offer the following return conditions:

Full Refund:
We gladly accept returns for a full refund within 7 days of receiving your order.

Store Credit:
Returns made between 8 and 14 days after receipt are eligible for store credit.

Conditions for Return:

  • Items must be unworn, unwashed, and in their original condition with all tags attached.

  • PORTIA & PEARLZ reserves the right to refuse returns that do not meet these standards.

We are committed to ensuring every customer experience is a positive one. Thank you for understanding and for being a part of the Portia and Pearlz society.