Privacy Policy

PRIVACY POLICY

Last updated: November 20, 2025

At Portia & Pearlz, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how your personal data is collected, used, and shared when you visit or make a purchase from our website.

Information We Collect

We collect the following information when you interact with our site:

• Personal identification information such as name, email address, shipping/billing address, and phone number.

• Payment information processed securely by third-party providers (Shopify Payments, PayPal, Apple Pay, etc.). We do not store full credit card numbers.

• Order history and customer support correspondence.

• Website usage data via cookies and tracking technologies including Facebook Pixel and Google Analytics.

How We Use Your Information

We use your information to:

• Process and fulfill orders and provide customer support

• Improve website performance and product offerings

• Send promotional emails, restock alerts, and order update notifications

• Analyze engagement for marketing and advertising purposes

Sharing Your Information

We share information with trusted service providers to operate our business, including:

• Shopify (e-commerce platform)

• Shipping carriers (UPS, USPS, DHL)

• Email marketing tools and tracking tools (Meta Pixel, Google Analytics)
  These partners only use data to support business operations and are not permitted to sell or misuse your information.

Your Rights

Depending on your location, you may request to:

• Access, update, or delete your personal information

• Opt out of marketing emails at any time

• Request data portability or restriction
  To request changes, contact us at admin@portiaandpearlz.com.

Cookies

Cookies allow us to remember preferences and analyze website performance. You can disable cookies through your browser if preferred.

Data Retention

We retain order information for our records unless and until you request its deletion.